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Haverty Furniture's designer only had $$$ instead of design when she sold us our bedroom suite.The door had to be removed from the hinges in order for it to fit up the stairs.

We failed to see the scratches until lights were placed in the bedroom. They said we waited too long - 1 month. The adjuster looked at the furniture, needed a flash light to see the obvious hinge scratches, and left. We were then called and told they would do nothing about it.

No appeal. No recheck.

We also received the wrong color furniture.Beveraly is the pits.

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Anonymous
#351349

""The door had to be removed from the hinges in order for it to fit up the stairs"."

And how is it the stores fault that you purchased something larger than your home could accommodate?? I ALWAYS measure rooms/doorways before purchasing furniture or other large items for my home. You scratch the furniture bringing it through the doorway and expect the store to cover that on warranty? Really?

Take some responsibility for your own actions and quit blaming someone else for your mistakes!

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