This company is a joke. My wife and I visited their brand new store in Charlottesville VA on Sunday and purchased a new sectional couch. The salesperson explained that we would be able to pick up the couch on Tuesday, from the store. We paid and everything seemed...Read more
Will never buy again from Havertys. It is just my husband and I at home. Our 3 yr old couch has major problems that unfortunately started after the 1 year warranty. The seat cushions are hard as rocks. We were told they would soften with age but hsve not. When sitting...Read more
I had a issue with a missed delivery and decided to therefore cancel my purchase. I went into the store and was rescheduled and promised, by the store manager Beth, a gift card for the inconvenience. It's now been over a month and and I've still not received the gift...Read more
Cobb County, Georgia
I received furniture from Havertys and pineville nc the delivery guys were unprofessional smelled just like marajuana. So i dont know you guys protocol but i would never buy from that store again unless they get drug free workers to deliver for this company. Maybe its how they are tested.
Havertys Furniture - Leather Couch Review from Cedar Park, Texas
We purchased what we thought was a high quality leather sectional $4000! After receiving the couch we discovered that the leather stain was actually a "water based" spray stain! It rubs off!!! I am so disappointed in their customer service. We are out of warranty and luck! $4000 wasted! DO NOT purchase their leather products!!
Living Room Furniture Review
I bought a set of living room furniture In matter of days the cushions start collapsing and feathers coming out of them.they changed them to a better quality but it was even worse now as soon as I sit down the feathers poke me like needles and they are all over my living room!it was a bad investment.
Dining Table Review
Horrible customer services and bad quality product. It looked great for 5 month. After that the dark stain and finish of our dining table it started to fade and in some areas to peel off - and Harverty claims is normal wear.
You can't trust them! They will tell you one thing and then do another. There are too many other fine places to shop for your furniture needs. Don't put yourself through the "Havertys' Hassle." Deal with a reputable company and one that wants to build a long term...Read more
We needed to purchase 4 rooms of furniture. The sales lady told us about the commentary interior designer. We met with the designer and gave our budget of what we can spend and our likes and dislikes. She did an awesome job picking out furniture and accessories. It was...Read more
In 2004 bought leather sofa, chair and ottoman. had small issue with a spot on the chair, called, they sent out a tech who repaired it. In 2012 had issues with the springs, I turned the chair and sofa over and removed the bottoms. The springs were held cheaply in place...Read more
I didn't like
- Customer service poor
So I've been job hunting for the past few months and I noticed that Havertys was hiring for sales associates. After doing an irrelevant questionaire, asking questions not even related to furniture or sales, I was told that I was not what they were looking for. I...Read more
They do not honor their warranty and Haverty's is not likely to help you either. We are having problems with our Bentley Sofa, 3500$ worth of junk. At first they came to address our problems, but as it fell apart more and more they started to deny claims, Now, Whenever...Read more
I didn't like
- Dont respect customersagreed product was defective
- Plan is not worth the paper its written on
- Customer service
I purchased a sofa from Havertys aprox. 2.5 years ago. When I purchased the the piece I also purchased the Gaurdman gold protection plan to protect the sofa for 5 years. It's suppose to cover any stains, spills, tears, or rips that might happen during that time. The...Read more
I purchased a cotton/linen recliner from Haverty's in Columbia, SC in July, 2014 because of a health issue with my leather recliner. It was a $1200 dollar chair on "sale" for $800 dollars. What a deal!! Within six months the back of the seat began deteriorating, and...Read more
Pine Ridge, South Carolina
I didn't like
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