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We needed to purchase 4 rooms of furniture. The sales lady told us about the commentary interior designer. We met with the designer and gave our budget of what we can spend and our likes and dislikes. She did an awesome job picking out furniture and accessories. It was...
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Anonymous
Anonymous

I feel sorry for havertys! You wasted their time people! Business's do have to make money! Hey maybe they should have just given you the furniture! You self important *** pers...

#892719
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In 2004 bought leather sofa, chair and ottoman. had small issue with a spot on the chair, called, they sent out a tech who repaired it. In 2012 had issues with the springs, I turned the chair and sofa over and removed the bottoms. The springs were held cheaply in place...
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2.5
I liked
  • Showroom
I didn't like
  • Customer service poor
#888697
Reply to reviews
So I've been job hunting for the past few months and I noticed that Havertys was hiring for sales associates. After doing an irrelevant questionaire, asking questions not even related to furniture or sales, I was told that I was not what they were looking for. I...
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Dining Table Review

Havertys Furniture
#646307
1.0
Details
Horrible customer services and bad quality product. It looked great for 5 month. After that the dark stain and finish of our dining table it started to fade and in some areas to peel off - and Harverty claims is normal wear.
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty

Other Product Review

Havertys Furniture
#600260
See the havertys lawsuit video on YouTube they ticked off the wrong lawyers
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Havertys Furniture Sofa Review

Havertys Furniture
#599686
2.0
Details
Words cannot describe the dissapointment of this sofa that was purchased at the Montgomery Alabama store. When my disabled butt falls through, I will sue.
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Advertised vs Delivered
Product or Service Quality
Reliability
Style and Design
Value for money

Havertys Furniture Sofa Review

Havertys Furniture
#599492
1.5
Details
I was convinced to purchase a custom made sofa that somebody else refused. Not even one and a half years later this sofa is sagging. You know that the sales *** made a fine commishion for selling an unwanted product. (If not go buy a car you will see how they push what is "good for them" not you.
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Customer service
Diversity of Products or Services
Product or Service Quality
Style and Design
They do not honor their warranty and Haverty's is not likely to help you either. We are having problems with our Bentley Sofa, 3500$ worth of junk. At first they came to address our problems, but as it fell apart more and more they started to deny claims, Now, Whenever...
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JohnOnly
Anonymous

Havertys delivery drivers get bonuses when customers keep damaged furniture. Customers should refuse it and call their salesperson to replace it. Sales personnel do not get pa...

1.5
I liked
  • Location
I didn't like
  • Dont respect customersagreed product was defective
  • Customer service
  • Plan is not worth the paper its written on
#883275
Reply to reviews
I purchased a sofa from Havertys aprox. 2.5 years ago. When I purchased the the piece I also purchased the Gaurdman gold protection plan to protect the sofa for 5 years. It's suppose to cover any stains, spills, tears, or rips that might happen during that time. The...
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Anonymous
Anonymous

well if you read you paperwork properly it says does not cover animal urine. Read before bashing companies.

Anonymous
AN

Havertys employees are forced to sell guardsman warranties and products or they are written up for not selling it. They are told they can also be fired for not selling guardma...

2.5
#867584
Reply to reviews
I purchased a cotton/linen recliner from Haverty's in Columbia, SC in July, 2014 because of a health issue with my leather recliner. It was a $1200 dollar chair on "sale" for $800 dollars. What a deal!! Within six months the back of the seat began deteriorating, and...
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1.0
Pine Ridge, South Carolina
I didn't like
  • Quality
#837357
Reply to reviews
I purchased four chairs, a sectional, and some accent pillows for our sectional four months ago. I spent $100.00 each for four pillow. After four months the pillows had completely flattened and the feathers were poking thru so much that we can't use them. I returned...
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Anonymous
Anonymous

Pillows are never covered by a warranty.

3.0
#819985
Reply to reviews
We bought two leather chairs from Havertys at $900 a piece and took the gold protection plan at an additional $150 a piece. After a year, the leather started falling apart and crumbling. When we contacted the protection plan after one year they sent someone out,...
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1.0
I didn't like
  • Fabric defective
  • Fabric fell apart
#811714
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Lester Paul at the Alexandria Louisiana Havertys was great! He made the experience fun and easy. He rearranged the furniture and let us stage our living room in the store. We found almost everything we needed and absolutely love the furniture we picked out. I am so...
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Anonymous
Anonymous

Trust me....you will be sorry. Their furniture is inferior and does not last !!!

#809438
Reply to reviews
I wish I would have search the reviews on this company but after being along time patron of this company and being pleased with their furniture over the years I didn't feel I needed to. But as for their top of the line Bentley Sectional they need to get rid of this...
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Anonymous
Anonymous

Yes, we were repeat customers. Not anymore, never again. They do not honor their word and just give lip service, not results.

2.8
I liked
  • Sales staff
I didn't like
  • Plan is not worth the paper its written on
  • Plan not worth the paper its written on
  • Guardsman service plan
#804602
Reply to reviews