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Will never buy again from Havertys. It is just my husband and I at home. Our 3 yr old couch has major problems that unfortunately started after the 1 year warranty. The seat cushions are hard as rocks. We were told they would soften with age but hsve not. When sitting...
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1.5
#933242
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I had a issue with a missed delivery and decided to therefore cancel my purchase. I went into the store and was rescheduled and promised, by the store manager Beth, a gift card for the inconvenience. It's now been over a month and and I've still not received the gift...
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1.8
Cobb County, Georgia
#931453
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You can't trust them! They will tell you one thing and then do another. There are too many other fine places to shop for your furniture needs. Don't put yourself through the "Havertys' Hassle." Deal with a reputable company and one that wants to build a long term...
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#930756
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Living Room Furniture Review

Havertys Furniture
#653636
2.1
Details
I bought a set of living room furniture In matter of days the cushions start collapsing and feathers coming out of them.they changed them to a better quality but it was even worse now as soon as I sit down the feathers poke me like needles and they are all over my living room!it was a bad investment.
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Diversity of Products or Services
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Dining Table Review

Havertys Furniture
#646307
1.0
Details
Horrible customer services and bad quality product. It looked great for 5 month. After that the dark stain and finish of our dining table it started to fade and in some areas to peel off - and Harverty claims is normal wear.
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty

Other Product Review

Havertys Furniture
#600260
See the havertys lawsuit video on YouTube they ticked off the wrong lawyers
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Havertys Furniture Sofa Review

Havertys Furniture
#599686
2.0
Details
Words cannot describe the dissapointment of this sofa that was purchased at the Montgomery Alabama store. When my disabled butt falls through, I will sue.
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Advertised vs Delivered
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We needed to purchase 4 rooms of furniture. The sales lady told us about the commentary interior designer. We met with the designer and gave our budget of what we can spend and our likes and dislikes. She did an awesome job picking out furniture and accessories. It was...
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Anonymous
Anonymous

I feel sorry for havertys! You wasted their time people! Business's do have to make money! Hey maybe they should have just given you the furniture! You self important *** pers...

#892719
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In 2004 bought leather sofa, chair and ottoman. had small issue with a spot on the chair, called, they sent out a tech who repaired it. In 2012 had issues with the springs, I turned the chair and sofa over and removed the bottoms. The springs were held cheaply in place...
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2.5
I liked
  • Showroom
I didn't like
  • Customer service poor
#888697
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So I've been job hunting for the past few months and I noticed that Havertys was hiring for sales associates. After doing an irrelevant questionaire, asking questions not even related to furniture or sales, I was told that I was not what they were looking for. I...
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They do not honor their warranty and Haverty's is not likely to help you either. We are having problems with our Bentley Sofa, 3500$ worth of junk. At first they came to address our problems, but as it fell apart more and more they started to deny claims, Now, Whenever...
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JohnOnly
Anonymous

Havertys delivery drivers get bonuses when customers keep damaged furniture. Customers should refuse it and call their salesperson to replace it. Sales personnel do not get pa...

1.5
I liked
  • Location
I didn't like
  • Customer service
  • Dont respect customersagreed product was defective
  • Plan is not worth the paper its written on
#883275
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I purchased a sofa from Havertys aprox. 2.5 years ago. When I purchased the the piece I also purchased the Gaurdman gold protection plan to protect the sofa for 5 years. It's suppose to cover any stains, spills, tears, or rips that might happen during that time. The...
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Anonymous
Anonymous

well if you read you paperwork properly it says does not cover animal urine. Read before bashing companies.

Anonymous
AN

Havertys employees are forced to sell guardsman warranties and products or they are written up for not selling it. They are told they can also be fired for not selling guardma...

2.5
#867584
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I purchased a cotton/linen recliner from Haverty's in Columbia, SC in July, 2014 because of a health issue with my leather recliner. It was a $1200 dollar chair on "sale" for $800 dollars. What a deal!! Within six months the back of the seat began deteriorating, and...
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1.0
Pine Ridge, South Carolina
I didn't like
  • Quality
#837357
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I purchased four chairs, a sectional, and some accent pillows for our sectional four months ago. I spent $100.00 each for four pillow. After four months the pillows had completely flattened and the feathers were poking thru so much that we can't use them. I returned...
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Anonymous
Anonymous

Pillows are never covered by a warranty.

3.0
#819985
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