Most helpful reviews first
Havertys Furniture in Atlanta, Georgia - *** Furniture and Denial of Claim
On March 8, 2017 I purchased just under $8,000 case in furniture from the Perimeter Store. My sales persons were Meredith N. and Steven L. I was also sold a furniture protection plan. I was told it would cover "anything" that should go wrong with my furniture. On one of my recliners the foam appears to have collapsed on the foot rest. I can't imagine it would cost more than $10 to replace the foam. At any rate I followed the procedure and made a claim. The claim was denied. The furniture protection is absolutely worthless just like the recliner. I have attached two pictures of the cushion failure. I have also attached a copy of the receipt. I was considering outfitting another bedroom in my house. I think I can get the same quality and service at Haverty's competition.
I also purchased the Payton reclining sofa,loveseat and rocker in cognac from havertys. Salesman told me their piece had been on showroom floor for 6 years and still looked new. I had the same problem as the people above. Guardsman told me it was a manufacturer...Read more
If Havertys pay policies came into the 21st Century, you could tolerate working there. However, pay policy remains in the 19th Century when the Company was founded. Oh, there is a written policy governing commission payment, but if you do not sign it, you get no pay....Read more
I didn't like
- Pay policy
Work/Life Balance is terrible Team Lead former employee. This distribution center combined two shifts (Prep & Load) & planned to cross-train both shifts into becoming equip to run the prep process & load process into a one shift deal. I think the idea was to cut back...Read more
MY FURNITURE IS RIDDLE WITH MOLD. Make a thorough inspection of your furniture take drawers out review the backs and inside. They probably store their furniture in closed warehouses with mold.Read more
Promises made then broken. No communication. Just keep lying to keep you strung out. Had to finally cancel order on chair.Read more
Spent $3245 for a custom sectional sofa at Haverty's Murfreesboro TN. In less than 3 years, the foam in two of the cushions needs replacing. And of course, their Guardsman warranty that the sales team tells you will cover everything---when you get the warranty...Read more
- Delivery was as promised
I didn't like
- Quality of furniture
after only 2 years and one year and half i purchased two mattresses which are sagging my son even had to see a doctor for his back because he could barely move haverty's distance itself from the matter I am considering to get a back specialist and a lawyer we do not...Read more
I have experienced the worst customer service after buying furnitures from Havertys.I have purchased lots of furnitures from Havertys for my house and along with that I purchased a 5 year gold protection plan. I never used the plan till date and when I needed to use it...Read more
Havertys Furniture - Disappointed, frustrated & disgusted!
...to sum up my experience. Their associates are the equivalent of the "fast food industry of furniture sales". The products they sell are over-priced and what you select of showroom models is not what you will get in 2018. 2 mattress models were dated 2016 & 2017. In my opinion, the 2018 quality & actual bedding received are not likely equal. Review their Return Policy before buying anything! How can anyone see the manufac-ture date on this new (?) mattress?
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