Latest review first
Havertys Furniture - Disappointed, frustrated & disgusted!
...to sum up my experience. Their associates are the equivalent of the "fast food industry of furniture sales". The products they sell are over-priced and what you select of showroom models is not what you will get in 2018. 2 mattress models were dated 2016 & 2017. In my opinion, the 2018 quality & actual bedding received are not likely equal. Review their Return Policy before buying anything! How can anyone see the manufac-ture date on this new (?) mattress?
Company wrote 0 public responses to the review from Sep 23.
MY FURNITURE IS RIDDLE WITH MOLD. Make a thorough inspection of your furniture take drawers out review the backs and inside. They probably store their furniture in closed warehouses with mold.Read more
Company wrote 0 private or public responses to the review from Jul 04.
I am having issues with a havertys piedmont sectional sofa. It is less than 2 years old. The foam cushions were great when it arrived, nice and firm with good support. 18 months later the foam in the cushions is completely worn out. I dont mean a little worn out, I...Read more
Company wrote 0 private or public responses to the review from Feb 05.
I bought a reclining Peyton couch in 2014. This is the second time in two years that the dye has started to come off the couch. The first time it was on the backrest and it kept getting larger. This time it is on the arm of the chair. The first time Haverty's came out...Read more
Company wrote 0 public responses to the review from Feb 21, 2016.
I purchased a Dining Room Set on 3/30/2014 and in less than 2 years it now looks like I have had it for several years due to poor manufacturing. I was told by my sells rep that I needed to purchase the service plan so I purchase the Guardsman Service Plan to get...Read more
Company wrote 0 public responses to the review from Jan 12, 2016.
I didn't like
- Very poor quality
- Guardsman service plan
I am so dissatisfied with the quality of there furniture, this is twice we have bought chairs and they are junk!!!!! She paid alot of money for this pair of chairs that are no good, they dont care either .You would thought they would refund with a store credit or...Read more
Company wrote 0 private or public responses to the review from Jan 10, 2016.
I purchased a Piedmont sectional sofa with the chaise lounge. This sofa is so poorly made that a tech has been to my house now 4 times to replace couch cushions, they tear right at the seem. This is ridiculous with the amount of money I paid for this set. I expect...Read more
Company wrote 0 public responses to the review from Aug 13, 2015.
Service tech agrees with customer that table is damaged and also is Manchester loveseat and lamp. The only reason Havertys accepted returning the lamp is because the victim called Pacific Coast Lighting and sent photos and it was agreed that the lamp never should have...Read more
Company wrote 0 private or public responses to the review from Jul 25, 2015.
Special custom order two Betsy model Power Wallsaver Recliners, Color: Crimson. Fabric is sort of a thin microsuede, polyester. Were delivered in about 3 weeks (6/16/15). Several days ago, noticed that the back of my white nightgown was stained crimson! Went to hamper,...Read more
Company wrote 0 private or public responses to the review from Jul 03, 2015.
- Selection of merchandise
I didn't like
- Fabric defective
Havertys Furniture - Leather Couch Review from Cedar Park, Texas
We purchased what we thought was a high quality leather sectional $4000! After receiving the couch we discovered that the leather stain was actually a "water based" spray stain! It rubs off!!! I am so disappointed in their customer service. We are out of warranty and luck! $4000 wasted! DO NOT purchase their leather products!!
Company wrote 0 public responses to the review from Jun 23, 2015.
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