The lady at the desk took waaay too long to complete my transaction. Then she charge an incomplete amount on my card; which made the promotion 12 months rather 18 months. I now see why I haven’t been to Havertys in years because of foolery like this. It took two hours...Read more
MY FURNITURE IS RIDDLE WITH MOLD. Make a thorough inspection of your furniture take drawers out review the backs and inside. They probably store their furniture in closed warehouses with mold.Read more
Havertys shipping people run Havertys. If the shipping people don't want to do it then Havertys has no plan. I recently purchased a L desk that is shipped to Havertys by the manufacturer in two pieces. It arrives in two pieces at a central facility prior to going to...Read more
There was obvious visible damage to the leather sofa corner piece at the edge of the seat. We have had the sofa less than 2 years and a sofa of any quality should not show these signs in such a time frame especially when it is just the two of us living here and we are...Read more
Havertys Furniture - BAD customer service awful
2couches shedding feathers poking me and guests Havertys said your problem
bought a kingsize bed with heavy metal base (we are heavy). when using the remote the base separated leaving a 5inch space between the front and the back part. Customer service called and when we told them of the problem informed us Haverty's is not responsible for the...Read more
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I didn't like
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Harvey’s was prompt on scheduling the delivery date and timeframe (3) hours to make sure the items were delivered and they could account for the money.. The desk was in great shape ... the file cabinet did not close unless I used force, the two bookcases (1 has a...Read more
I purchased a glass top for my table. When it was delivered it had several water stains under the glass size of a quarter. I tried several cleaners to remove them and I was not successful. I called back Haverty's to return the table top and they told me I only had...Read more
Two years ago, reluctantly we bought another living room group from Havertys only because my husband knew the sales/home decorater. This living room group did the same as the last!! Flat cushions in the seating that were replaced (1st year and we older kids)but now new...Read more
Havertys Furniture - Customer service
The customer service for this company is totally lacking. They just don’t care if they cause you hardship it’s their way or none at all. Their response is that’s the way it is and we aren’t going to work with you to on your terms only on ours!! We will never purchase from this company again.
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