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I purchased a glass top for my table. When it was delivered it had several water stains under the glass size of a quarter. I tried several cleaners to remove them and I was not successful. I called back Haverty's to return the table top and they told me I only had...
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2.5
I didn't like
  • Customer relationsmand backing product
#1191064
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Two years ago, reluctantly we bought another living room group from Havertys only because my husband knew the sales/home decorater. This living room group did the same as the last!! Flat cushions in the seating that were replaced (1st year and we older kids)but now new...
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1.6
#1186594
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Havertys Furniture - Customer service

The customer service for this company is totally lacking. They just don’t care if they cause you hardship it’s their way or none at all. Their response is that’s the way it is and we aren’t going to work with you to on your terms only on ours!! We will never purchase from this company again.
2.8
Details
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
#1183456
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Havertys Furniture - Havertys sectional sofa
Havertys Furniture - Havertys sectional sofa
I am having issues with a havertys piedmont sectional sofa. It is less than 2 years old. The foam cushions were great when it arrived, nice and firm with good support. 18 months later the foam in the cushions is completely worn out. I dont mean a little worn out, I...
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2.5
#1183397
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I bought a new home three years ago and was looking for leather couches since I had a toddler and dog. My mother has had leather couches over the years and they held up very well. The sales guy at Haverty's was very nice and showed me all the leather couches they had,...
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1.8
I liked
  • Friendly delivery staff
I didn't like
  • Poor quality and lied to by sales rep
#1157164
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Havertys Furniture - Furniture NOT delivered

DO NOT WASTER TIME buying furniture at Haverty's Furniture. We placed a bed room set order, paid in full, it was scheduled to be delivered today between 1PM - 3PM. At 8:45PM they knock at my door to do the delivery, seriously? I don't think so, getting my money back and cancel the entire order. #haverty’s
2.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1138785
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We purchased a four piece set of leather furniture three years ago. It has signs of excessive wear on three of the four pieces and are being told there is nothing they can do that it is out of warranty. They sent a repairman out to look at it and he tells me the colors...
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1.3
I liked
  • Showroom
I didn't like
  • Quality of furniture
#1132956
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Havertys Furniture - Late Delivery

My 6:15pm delivery was actually a 8:22 delivery. Pain in the neck.
2.0
Details
Customer service
#1127823
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I purchased a computer desk from this place and the salesman was the only good thing about this company. Upon delivery the delivery guys acted like they were in a big hurry to get in and get out as fast as possible. 2 pieces to the desk and they weren't lining up. I...
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1.0
I didn't like
  • Worst company ever
#1114471
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Contact Havertys Furniture

Mailing Address:
Havertys Furniture Companies, Inc.
780 Johnson Ferry Road, NE Suite 800
Atlanta, Georgia 30342
Phone:
(888) 428-3789
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Havertys Furniture Products and Services

Haverty's in-town delivery charges of $150.00 4 miles from the store is not acceptable. Repeat customers, loyal customer, customers who spend an exorbitant amount in this store, and pay on time, should be given an incentive to keep shopping there. Havertys does nothing...
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2.4
I liked
  • Design of the store
I didn't like
  • Unfriendly manager
  • Tricky salespeople
  • Disrespectful
#1110285
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