Havertys shipping people run Havertys. If the shipping people don't want to do it then Havertys has no plan.
I recently purchased a L desk that is shipped to Havertys by the manufacturer in two pieces. It arrives in two pieces at a central facility prior to going to the customer. Havertys shipping people assemble the furniture there then deliver to customer (me). The L desk will not fit thru my door assembled.
Haverties shipping company refuses to ship it to me in the original two boxes that they receive it in - so it wont fit thru my door assembled but will unassembled. From an engineering perspective it is crazy to lift an L desk assembled - the L will be in danger.
I am forced to cancel the order and have them come pick up the matching file cabinet. Ridiculous!!!
Product or Service Mentioned: Havertys Furniture Shipping Service.
Reason of review: Order processing issue.