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We purchased this sofa based on the salesman telling us that is was their “top of the line sofa” and that the color is “all the way through the leather” and you won’t have to worry about the leather fading and/or rubbing off. We paid $1600 for this sofa just to have it only last 1 year. It now has numerous worn spots, some in places that we don’t touch. We ensure that we are never sweaty and don’t eat while sitting on it. Havertys said that they will not do anything for us because it is past the manufacturer warranty (by 6 months). Do not waste your money on this sofa. We will not shop at Havertys for anything since they do not stand behind their products.

We will also ensure that friends and family are aware of this and don’t waste their money at Havertys.

Product or Service Mentioned: Havertys Furniture Sofa.

Reason of review: Bad quality.

I didn't like: Very poor quality.

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Guardman furniture insurance is a rip-off. They denied our claim and the store wouldn’t back up their poor wuality leather sectional that started peeling bad.

They told us it was real leather. It was less than 2 years old.

They take advatage of retired people living on limited income and we cannot afford to replace it. Our last leather sofas looked better after 18years.


We did purchased top of the line (Payton Power Dual Reclining Sofa - $1600) from Haverty Furniture in Jan 2014, and in Feb 2015 sofa color (Cognac) was deteriorated (We paid Guardsman Gold kit for $350). No help from Havertys or Guardsman ...

very poor response and Guardman do not repair color or do not provide any help. We are totally disappointed with the Havertys Co and we will never purchase any warranty of Guardsman (Worst company and their attitudes)

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