Product: Havertys Furniture Sofa Clear all filters (63 of 63 reviews match)
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There was obvious visible damage to the leather sofa corner piece at the edge of the seat. We have had the sofa less than 2 years and a sofa of any quality should not show these signs in such a time frame especially when it is just the two of us living here and we are...
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Anonymous
Jean w

Most of their leather sofas are made in China. That should say something about the quality since they obviosky have little or no quality control overseeing the manufacturing o...

Bookcrazy
Bookcrazy

I have finally come to the conclusion that for us average, middle class people, what we consider expensive furniture has just become pure garbage. Most of it made in China wit...

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Havertys Furniture Sofa
#1219347
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Havertys Furniture - BAD customer service awful

2couches shedding feathers poking me and guests Havertys said your problem
1.8
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Style and Design
Value for money
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Havertys Furniture Sofa
#1206790
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Two years ago, reluctantly we bought another living room group from Havertys only because my husband knew the sales/home decorater. This living room group did the same as the last!! Flat cushions in the seating that were replaced (1st year and we older kids)but now new...
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Anonymous
JC

Advice to Havertys ManagementTake care of your customers that keep filling your corporate executives pockets with $$$$$. Listen to your customers when guardsman gold plan fail...

Anonymous
Jamie

Bad quality for high prices. Some made in usa by companies cutting cost using cheap materials. The rest made in china or Vietnam with no quality inspections. Went to Ethan All...

1.6
Product
Havertys Furniture Sofa
#1186594
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Havertys Furniture - Havertys sectional sofa
Havertys Furniture - Havertys sectional sofa
I am having issues with a havertys piedmont sectional sofa. It is less than 2 years old. The foam cushions were great when it arrived, nice and firm with good support. 18 months later the foam in the cushions is completely worn out. I dont mean a little worn out, I...
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Anonymous
Zanman

Well after much complaining by my wife and a dozen or so visits to havertys.... they have replaced the foam in the cushions....Replaced yesterday and seems much better.New foa...

Anonymous
Johnathan

The piedmont group always had problems according to our sales person. He told us customers complained about the cushions breaking down and the fabric disintegrating and fallin...

2.5
Product
Havertys Furniture Sofa
#1183397
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Am writing this review 2 years after we spent $5,000 on a sectional sofa from Havertys. We bought a new home and were so excited when this was delivered only to plainly see that there was something very wrong with the linen fabric on one section of the couch. The...
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1.0
Product
Havertys Furniture Sofa
I didn't like
  • Miserable
  • I did not like one single thing
#1088445
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I never noticed the fabric didn't match up in the store but the cushion fabric pattern doesn't match the back cushions or the front fabric. The cushions are not holding their shape and are also sagging. I also realized this long sofa has no center supports. Who...
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JanGoshorn
JanGoshorn

Update: first, the pattern does match. I had all the cushions in the wrong places.BUT, Haverty's won't do anything about the cushions not holding their shape because we bought...

2.2
Product
Havertys Furniture Sofa
#1010557
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I bought 2 matching couches from Havety's less that 2 years ago.These couches get very little use and they look 12 years old. I went to the store and expressed my displeasure. They opened a consumer ticket and called to set up a service visit to inspect product. The...
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Anonymous
JR

Good luck with finding any Havertys higher quality furniture as they are almost non existent compared to the quality they sold years ago. It's all about pleasing their stockh...

Anonymous
Anonymous

A lot of Havertys furniture is made in China and very low quality. My salesperson told me to purchase some Guardsman plan so if it falls apart before 5 years it can be replace...

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Havertys Furniture Sofa
I liked
  • Sales staff was terrific
I didn't like
  • Product
#1004277
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We bought a leather couch at Havertys two years ago. We just noticed some of the color is peeling off on the edge of the foot rest, and wearing off on the head rest. When we went to Havertys to tell them about it, the sales person was very nice and told us that someone...
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Anonymous
Anonymous

Most of Havertys leather sectionals with recliners are made in China. Low quality leathers and poor workmanship. Havertys forgot what good customer service is and have list my...

2.5
Product
Havertys Furniture Sofa
I didn't like
  • Customer service poor
  • Poor quality
#999541
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This sectional SUCKS. That is the best way to sum it up. Looked great in the store, and at first okay at home - we purchased it about 4 years ago. Since day one we have fought the sections sliding apart even after adding rubber feet to grip our wood floors, the...
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Anonymous
Anonymous

Havertys couldn't get our Amalie linen sectional delivered without damage and stains. It took them 4 deliveries to get it right. We also have the same issue with the sectional...

2.9
Product
Havertys Furniture Sofa
I didn't like
  • Fabric defective
#953052
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Will never buy again from Havertys.It is just my husband and I at home. Our 3 yr old couch has major problems that unfortunately started after the 1 year warranty. The seat cushions are hard as rocks. We were told they would soften with age but hsve not. When sitting...
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1.5
Product
Havertys Furniture Sofa
#933242
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