Havertys Furniture - Dining table leaf does not align!

114 of 289 Havertys Furniture reviews

We usually are out of town during Thanksgiving.This year, my husband needed cancer surgery, so we had Thanksgiving at home 6 days after lung surgery.

I had my son help me put the leaf in the table since my husband was told not to lift anything over 10lbs for several weeks. Well, to our surprise, since we never had the need to use the leaf, none of the holes lined up so we had 2 gaping sections at dinner that night! So embarrassing! We went to the store today since we needed a sofa.

And told the salesperson about it. He said he will have customer care give me a call.

They will do nothing, and take no responsibility because it's over a year old!Why wasn't this inspected before delivery or when they delivered it?

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More Review Details

Monetary loss:
$1500
Product or service
Dining Table
Review category
Furniture and Decor
review #461749
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Helpful? 3 Yes 3 0 No 0
Had the same issue 2 Yes 2
114 of 289 Havertys Furniture reviews

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Anonymous

Jan 28 #1102667

Pull the inset pins out using a flathead screwed river and twist to break the glue bond. Once loose just pry them out. Use a drill bit same size and make the hole bigger! Once you do this the pins will slide in to your bigger holes and your all set. Tables warp over time....but totally fixable

1 0 Reply
Hate Whiners

Dec 05, 2013 #753140

OR why didn't YOU inspect it upon delivery? That is your :x responsibility.

It is also irresponsible for you make a public complaint like this when you have not allowed the company to make it good. That isn't fair to them is it? And yet you are going to the store to buy another piece of furniture.


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