Advertised vs Delivered
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1 comment

Update by user Oct 24, 2018

Havertys Payroll Dept. refuses to discuss this matter.

Also, they will take no action to rectify the situation. Why would you buy furniture from them if your sales rep will not get paid?

Original review posted by user Sep 24, 2018

If Havertys pay policies came into the 21st Century, you could tolerate working there. However, pay policy remains in the 19th Century when the Company was founded.

Oh, there is a written policy governing commission payment, but if you do not sign it, you get no pay. You are forced and coerced to sign a policy dictated by some dim-wit manager. I have been fleeced for $750 in commissions due to these archaic and ticky-tack rules. Yes, Havertys could make exceptions to the rules if the sales consultant has no control over the delivery situation; they simply will not do it.

Havertys is so stubborn that hurting employees is more important.

I guess they will use my money to pad their bonus check. Why would you buy from Havertys when they find ways not pay their people?

Reason of review: Problems with payment.

Monetary Loss: $750.

Preferred solution: Full refund.

I liked: Friendly.

I didn't like: Pay policy.

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I worked at Haverty's for less than a year and realized they don't care about their sales staff. When their warehouse sends out damaged and previously refused furniture the salespeople risk losing all their commission.

They don't care. With bad deliveries the customer gets money back from salesperson's commission though it was not the salespersons that damaged the furniture. Haverty's clearly has a high turnover in staff from their warehouse, delivery people down to their sales staff. Management refuses to see where their problems are and fix them.

The major one is ordering cheap Chinese furniture that is worse than anything you can buy at Walmart. Glad I didn't waste more time with this company that is spiraling down into the abyss of failed retailers of Levitz Furniture and Sears.

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