We bought a large farmhouse-style kitchen table in 2005 from Havertys that cost over $1000. Now...just five years later, the polyurethane coating on the top of the table is tacky and uneven and completely coming off!!!
I have never used any harsh cleaners on it and followed manufacturers directions on caring for it. I just wiped it down with a damp cloth after meals. Havertys said they can do nothing to fix it. What???!!
We will never buy anything from them again! We could have bought something high quality and used from Craigs List if we wanted to refinish ourselves,AND, we would have spent probably much less money.