I bought a new home three years ago and was looking for leather couches since I had a toddler and dog. My mother has had leather couches over the years and they held up very well. The sales guy at Haverty's was very nice and showed me all the leather couches they had,...Read more
- Friendly delivery staff
I didn't like
- Poor quality and lied to by sales rep
Havertys Furniture - Furniture NOT delivered
DO NOT WASTER TIME buying furniture at Haverty's Furniture. We placed a bed room set order, paid in full, it was scheduled to be delivered today between 1PM - 3PM. At 8:45PM they knock at my door to do the delivery, seriously? I don't think so, getting my money back and cancel the entire order. #haverty’s
We purchased a four piece set of leather furniture three years ago. It has signs of excessive wear on three of the four pieces and are being told there is nothing they can do that it is out of warranty. They sent a repairman out to look at it and he tells me the colors...Read more
Havertys Furniture - Late Delivery
My 6:15pm delivery was actually a 8:22 delivery. Pain in the neck.
I purchased a computer desk from this place and the salesman was the only good thing about this company. Upon delivery the delivery guys acted like they were in a big hurry to get in and get out as fast as possible. 2 pieces to the desk and they weren't lining up. I...Read more
Haverty's in-town delivery charges of $150.00 4 miles from the store is not acceptable. Repeat customers, loyal customer, customers who spend an exorbitant amount in this store, and pay on time, should be given an incentive to keep shopping there. Havertys does nothing...Read more
master bedroom mattress system. product deliverd less then 25days ago. value 8700dollars defective unit . customer service nasty. if your not an attorney when shopping at this store i would bring one. harevtys you are hear on notice with customer affair. complaint...Read more
Am writing this review 2 years after we spent $5,000 on a sectional sofa from Havertys. We bought a new home and were so excited when this was delivered only to plainly see that there was something very wrong with the linen fabric on one section of the couch. The...Read more
I went into the Charlottesville store, bought the electric Betsy chair. The salesman didn't tell me that it didn't swivel. I returned that one. They sent another, corrected for swiveling. Then in subsequent weeks they delivered two more chairs! Then they started...Read more
Havertys 5 year Guardman warranty is a SCAM. Its a 3rd party business Havertys gets their customers to purchase as an extended warranty for their cheap quality furniture. Most of it coming from China. Havertys gets $$$$ perks for selling this 3rd party plan. The plan...Read more
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