Havertys Furniture - Warranty and
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New ReviewerI wish I would have search the reviews on this company but after being along time patron of this company and being pleased with their furniture over the years I didn't feel I needed to. But as for their top of the line Bentley Sectional they need to get rid of this item and stop selling them if this is their top of the line.
We've had ours for less than 2 years and they are fading, problems with the padding and also spring issues. I wouldn't recommend anyone buying this item. Also watch out for the warranty that they push to sale. Read between the fine lines because a lot of items such as these are not covered.
These are serious issues when it oozes to furniture and they don't cover a lot of the problems complained about. D.Mc FAYETTEVILLE
Reason of review: Warranty issue.
Monetary Loss: $2000.
Preferred solution: Just want you all to stand by your name and product and get rid of that worthless warranty.
Havertys Furniture Pros: Sales staff.
Havertys Furniture Cons: Guardsman service plan, Plan is not worth the paper its written on, Plan not worth the paper its written on.
Location: Fayetteville, North Carolina
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Comments
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Yes, we were repeat customers. Not anymore, never again. They do not honor their word and just give lip service, not results.