2.1
  • Location3 votes
  • Sales staff3 votes
  • Their delivery was as promised2 votes
  • Entire experience4 votes
  • Very poor quality4 votes
  • Where furniture was made3 votes
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  • 1 day ago
  • Furniture and Decor
  • Virginia Beach, Virginia
  • Brady Sofa
  • 10
  • REVIEW RATING 4/5

We purchased matching Brady leather sofa's from Haverty's,and 4 months later had to return because of horrible fading in leather dye.They replaced both sofa's,and less than a year later...same horrible fading in leather .We called Haverty's and they sent a (polite )technician who suggested a redye here at home.He brought out several spray cans of paint,and said they were for leather,and that... Read more

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  • 1 day ago
  • Furniture and Decor
  • Richmond Hill, Georgia
  • 4
  • REVIEW RATING 3/5

bought bentley leather sectional 7 months ago. had to get 3 replacements of chaise lounge, 1 replacement of power recliner and 1 replacement of manual recliner. chaise still broken...3rd replacement was worse quality than second one. lots of time off from work just to get nothing resolved and bad quality furniture. i just want my money back and not see another piece of furniture from them in my... Read more

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  • Apr 09
  • Furniture and Decor
  • Greensboro, Georgia
  • Conch Chair
  • 22
  • REVIEW RATING 4/5

I had a custom made conch done by Haverty's in Atlanta.. They remade it 3 times & the quality was horrible so I switched it to a ready made leather to match a chair in our living room and so far they have delivered 3 and each one is worse than the last.. I have repeatedly asked for them to inspect it prior to delivery but obviously that is asking too much.. I have put calls into their... Read more

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  • Mar 29
  • Furniture and Decor
  • Tampa, Florida
  • Leather Couch
  • 95
  • REVIEW RATING 4/5

bought a set of leather couch, $ 5000.00, a few years later, the leather disintegrated, they decided to give me a $ 3000.00 credit, went back to the store, picked another couch, sales person told me it was all leather except the back, had to pay an extra $ 500.00 and the couch is not all leather as sales person said it was! couch is falling a part, furniture cheap, I will never buy anything at... Read more

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  • Mar 25
  • Furniture and Decor
  • Webster, Minnesota
  • Bedroom Set
  • 126
  • REVIEW RATING 4/5

My husband and I ordered a master bedroom set from Havertys after an extensive search at several local furniture stores. All through the selection process we were never warned that some items were not going to be available for several weeks. When we placed the order we were then informed that two of the items (the bed and men's dresser) were back ordered for a couple of weeks. We ordered it... Read more

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  • Mar 17
  • Furniture and Decor
  • Jacksonville Beach, Florida
  • Coffee Table Set
  • 1
  • 1
  • 111
  • REVIEW RATING 4/5

Bought a 1200 dollar set of coffee tables that the associate said were real wood not cheap laminate like other companies and with in a month had issues with finish. So they provided a second set under warranty and same thing so then a third with a sealant or something applied at the warehouse by havertys not by the furniture maker. That set made it a little longer but then had issues with wood... Read more

Was this review helpful? 0 1

  • Mar 15
  • Furniture and Decor
  • Nottingham, Maryland
  • Mattress
  • 54
  • REVIEW RATING 4/5

We purchased a mattress and box spring only to find that when it was delivered it smelled extremely musty as if it had been stored somewhere damp. I have allergies to mold and mildew and Haverty's brought another mattress out to our home only to have the exact same problem as before where this new mattress had the same odor. Haverty's would not take the mattress back. I could not sleep on my own... Read more

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  • Mar 04
  • Employees and Ex-employees
  • Winter Garden, Florida
  • Employee Experience
  • 1
  • 1
  • 400
  • REVIEW RATING 5/5

As a current employee of Havertys salespeople are told to push the Guardsman protection on everything including all our furniture and mattress sales. Consumers don't realize that salespeople are easily let go ( FIRED) if they cannot meet their $40,000 to $45,000 sales quota each month of Delivered Furniture. Yes folks, DELIVERED FURNITURE or the salesperson does not get paid any Commission and is... Read more

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  • Mar 03
  • Furniture and Decor
  • Ozark, Missouri
  • Loveseat
  • 137
  • REVIEW RATING 5/5

We bought the leather recliner couch and love seat. My wife and I only used the love seat. Within 2+ years the color had faded where we set and came apart at the seams. So we put a blanket over the love seat, to hide the discoloration, and started to use the couch for the first time. Within 6 months the couch is tearing at the seams in two different places one of which is about an 8" tear. ... Read more

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See the havertys lawsuit video on YouTube they ticked off the wrong lawyers Add comment

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