2.3
  • Sales Staff2 votes
  • Their delivery was as promised2 votes
  • Showroom1 votes
  • Entire experience3 votes
  • Quality and service2 votes
  • Where furniture was made1 votes
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See the havertys lawsuit video on YouTube they ticked off the wrong lawyers Add comment

Words cannot describe the dissapointment of this sofa that was purchased at the Montgomery Alabama store. When my disabled butt falls through, I will sue. Add comment

I was convinced to purchase a custom made sofa that somebody else refused. Not even one and a half years later this sofa is sagging. You know that the sales *** made a fine commishion for selling an unwanted product. (If not go buy a car you will see how they push what is "good for them" not you. Add comment

North Point. not greeted at door. Had several sales rep walk pass me. Not even asking have i been helped. All white people were help. i had to ask the manager why wasnt i helped. He is also black. Smh. Andbi have an acct with havertys. Add comment

  • Feb 17
  • Furniture and Decor
  • Boca Raton, Florida
  • Single Bedroom Furniture
  • 73
  • REVIEW RATING 4/5

I purchased more than $5k for a single bedroom furniture. The sales rep assured me that upon delivery the team would move the existing bedroom furniture (also purchased at Havertys) to another room. The delivery team arrived and said that they didn't schedule enough time to move the existing furniture (although it specifically was stated on the invoice). After speaking with the manager and... Read more

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  • Feb 04
  • Furniture and Decor
  • Return Policy
  • 118
  • REVIEW RATING 4/5

told by store rep that we had 30 days to return - not true - they say the return policy is 3 days - would not consider buying anything from them in the future. They need to get their people on the same page. How can you determine if a chair is satisfactory in 3 days - chair is inferior to the one in the store - well I have to write 100 words or this doesn't get submitted - ridiculous - Mary had... Read more

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  • Feb 03
  • Furniture and Decor
  • Brandon, Florida
  • Reclining Couch
  • 115
  • REVIEW RATING 4/5

Purchased an electric reclining couch and manual recline love seat in September 2014. Delivery men pinched the electric cord in the metal mechanism causing the wire to short after 1 week of use. Called immediately to request repair. Part "had to be ordered", which took over 2 months. Now after Haverty's canceling 2 consecutive appointments, the part was located in the wrong place and evidently a... Read more

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  • Feb 02
  • Furniture and Decor
  • Cumming, Georgia
  • Furniture Moving
  • 125
  • REVIEW RATING 4/5

I purchased more than $5k for a single bedroom furniture. The sales rep assured me that upon delivery the team would move the existing bedroom furniture (also purchased at Havertys) to another room. The delivery team arrived and said that they didn't schedule enough time to move the existing furniture (although it specifically was stated on the invoice). After speaking with the manager and... Read more

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  • Jan 31
  • Furniture and Decor
  • Louisville, Kentucky
  • China Cabinet
  • 1
  • 1
  • 161
  • REVIEW RATING 5/5

I purchased (paid in cash, via debit card) 6 dining room chairs and a two piece china cabinet. When it was delivered, it was raining and they did not cover up the top part of the cabinet and it came in wet. Cannot get with glass clean. I called to ask for a return today for the entire order since the whole set is way too big and I wanted to exchange for a smaller set. I was put on hold for... Read more

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I had paid n received 6 dining room chairs n a china cabinet. Since they were way too big for my house i politely asked for a return. Since it was after the 3 day 'return terms if their policy' not only did they refuse but they would not offer to return a credit Add comment

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