Havertys Furniture Complaints and Reviews

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Havertys Furniture
Main address: 780 Johnson Ferry Road, NE Suite 800 30342 Atlanta Georgia
1-888-HAVERTY, ,
  • 206+7 mobile complaints
  • $120K claimed losses
  • $572 average
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  • Nov 09
  • Furniture and Decor
  • Leather Couch
  • 274

Purchased $2600.00 cream colored leather sectional couch 9/2012. Minimal use until permanent move to Florida in June this year. A gray spot appeared in September. Leather is peeling. Haverty's response, couch is 2 years old, nothing they will do. Leather pros stated the made in China couch was not tanned correctly, thus the peeling. Advise: get a swatch of the leather you buy from them, so... Read more

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  • Nov 08
  • Furniture and Decor
  • Irmo, South Carolina
  • Tv Ads
  • 78

You really need to take the idiotic chair designing woman off your ads. It is insulting to professional interior designers. I turn the ad off as soon as I see it coming on the TV. This is the most insulting marketing found on today's TV. Hire some professional, intelligent, classy, well dressed and well spoken people for your ads. I would guess that Haverty's sales have decreased since the... Read more

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  • Nov 05
  • Furniture and Decor
  • Furniture
  • 162

One time I thought Havertys was an upscale furniture store, but with new ads featuring this simpleton woman seems you are wanting to cater to the uninformed. Sad you as a one time fine store have gone this direction. I as well as everyone I have spoken with find ad so objectiful will turn ad completely off and as sad as it is , have decided your store is no longer where I want to do business. If... Read more

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Have not had an experience, am looking for furniture for a new home. Would not buy from you due to those *** commercials with that couple you use, you need to change your advertising. Add comment

I've never purchased anything from havertys and never will. They have the dumbest commericals on TV I have ever seen. This insults a persons intelligence. Fire your advertising company. They make you look like fools. Add comment


  • Oct 17
  • Furniture and Decor
  • Sectional Replacement
  • 338
Havertys Furniture - Horrible Customer Service
1 of 4

I purchased a sectional. I had someone come out and take a look at the springs because they didn't look right. Indeed - it was not put together right. Haverty's opted to repair instead of replace (even though this was all on them). They said it would be one week. During this time I had nothing to sit on and they really didn't care. They informed me that they had the option to repair or... Read more

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  • Oct 11
  • Furniture and Decor
  • Williamsburg, Virginia
  • Poor Quality Furniture
  • 255

My husband and I ordered two of the hemp colored Parker chairs and a sofa from havertys totally more than $2500. The first delivery the legs of the sofa were forgotten and 1 of the two chairs had a gap in the fabric in the left corner on the back of the chair. The second delivery the couch was complete and again the replacement Parker chair had the exact same gap in the fabric which you can see... Read more

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  • Oct 10
  • Furniture and Decor
  • Fayetteville, North Carolina
  • Faulty Sectional
  • 215

To Whom it may concern at Haverty's furniture, The sofa wasn't covered completely they put it together in our home and left, we enjoyed our sofa for a few months and decided to move pieces around and realized that it was not covered in four(4) places. We called the company and they refused to help with the problem, we ask to buy the material and was told we could buy the two(2) yard of material... Read more

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  • Oct 06
  • Furniture and Decor
  • Bedroom Furniture Delivery
  • 271

I have had the worst experience with Haverty. I recently bought a house and turned to Haverty to outfit my guest bedroom. This was probably the worst decision that I have made. I had to have two separate orders to delivery my bedroom set which was not an issue. The issue came when I waited all day for my delivery and when I called to ask about it around 5 pm I was informed that the order was... Read more

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  • Oct 04
  • Furniture and Decor
  • Wichita, Kansas
  • Defective Sofa
  • 1
  • 1
  • 302

My retired husband and I purchased a $4500 leather sofa and chair. After 4 years in the home (never has been moved) I discovered the wooden under support of the chair was snapped in half and the support of the sofa was badly warped. A technician decided that this was not a defect, but rather in home abuse. I guess an under 200 lb person sitting on furniture is now abuse. Perhaps, this was... Read more

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