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  • Customers like
    • Sales staff4
    • Location3
    • Their delivery was as promised2
  • Customers don't like
    • Entire experience4
    • Very poor quality4
    • Where furniture was made3

  • May 22
  • Advertisements and Cons
  • Suwanee, Georgia
  • 17
  • REVIEW RATING 4/5

I detest your. Commercials. They definitely give your company a negatively vibe. The woman is written to be obnoxious, pushy, self absorbed, and absolutely clueless! I don't want to immolate that type personality. Therefore, I believe someone needs to review your marketing firm's contract and end this campaign. It does NOT reflect well on your brand. Who is your target audience? What... Read more

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  • May 14
  • Furniture and Decor
  • Fort Pierce, Florida
  • Sofa
  • 52
  • REVIEW RATING 4/5

Amalfi sectional pieces keep sliding apart,when I complained about it was told to go to hardware store and buy anti skid pads.I told them I had purchased it for $2400 they decided to send me chintz one inch 12 pads for the 12 footings!.These pads do not stick well to the feet of the sofa and slide off.I complained again a RUDE customer service guy(JAY) told me he had never had a complaint about... Read more

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  • Apr 22
  • Furniture and Decor
  • Sofa
  • 113
  • REVIEW RATING 5/5

I replaced some furniture in two different homes. lst HOME delivery ......buffet had a huge crack in the glass front, curio had warped doors & one of the lights was not working at all. They sent a tech. out to take a look at it. He said they would just order another light kit, much to my surprise, they couldn't order it so they had to replace this piece, also replaced the buffet with no... Read more

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  • Apr 17
  • Furniture and Decor
  • Virginia Beach, Virginia
  • Brady Leather Sofa
  • 134
  • REVIEW RATING 4/5

We purchased matching Brady leather sofa's from Haverty's,and 4 months later had to return because of horrible fading in leather dye.They replaced both sofa's,and less than a year later...same horrible fading in leather .We called Haverty's and they sent a (polite )technician who suggested a redye here at home.He brought out several spray cans of paint,and said they were for leather,and that... Read more

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  • Apr 17
  • Furniture and Decor
  • Richmond Hill, Georgia
  • Bentley Leather Sectional
  • 63
  • REVIEW RATING 4/5

bought bentley leather sectional 7 months ago. had to get 3 replacements of chaise lounge, 1 replacement of power recliner and 1 replacement of manual recliner. chaise still broken...3rd replacement was worse quality than second one. lots of time off from work just to get nothing resolved and bad quality furniture. i just want my money back and not see another piece of furniture from them in my... Read more

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  • Apr 09
  • Furniture and Decor
  • Greensboro, Georgia
  • Conch Chair
  • 51
  • REVIEW RATING 4/5

I had a custom made conch done by Haverty's in Atlanta.. They remade it 3 times & the quality was horrible so I switched it to a ready made leather to match a chair in our living room and so far they have delivered 3 and each one is worse than the last.. I have repeatedly asked for them to inspect it prior to delivery but obviously that is asking too much.. I have put calls into their... Read more

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  • Mar 29
  • Furniture and Decor
  • Tampa, Florida
  • Leather Couch
  • 169
  • REVIEW RATING 4/5

bought a set of leather couch, $ 5000.00, a few years later, the leather disintegrated, they decided to give me a $ 3000.00 credit, went back to the store, picked another couch, sales person told me it was all leather except the back, had to pay an extra $ 500.00 and the couch is not all leather as sales person said it was! couch is falling a part, furniture cheap, I will never buy anything at... Read more

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  • Mar 25
  • Furniture and Decor
  • Webster, Minnesota
  • Bedroom Set
  • 209
  • REVIEW RATING 4/5

My husband and I ordered a master bedroom set from Havertys after an extensive search at several local furniture stores. All through the selection process we were never warned that some items were not going to be available for several weeks. When we placed the order we were then informed that two of the items (the bed and men's dresser) were back ordered for a couple of weeks. We ordered it... Read more

Was this review helpful? 0 1

  • Mar 17
  • Furniture and Decor
  • Jacksonville Beach, Florida
  • Coffee Table Set
  • 1
  • 1
  • 153
  • REVIEW RATING 4/5

Bought a 1200 dollar set of coffee tables that the associate said were real wood not cheap laminate like other companies and with in a month had issues with finish. So they provided a second set under warranty and same thing so then a third with a sealant or something applied at the warehouse by havertys not by the furniture maker. That set made it a little longer but then had issues with wood... Read more

Was this review helpful? 0 1

  • Mar 15
  • Furniture and Decor
  • Nottingham, Maryland
  • Mattress
  • 1
  • 1
  • 85
  • REVIEW RATING 4/5

We purchased a mattress and box spring only to find that when it was delivered it smelled extremely musty as if it had been stored somewhere damp. I have allergies to mold and mildew and Haverty's brought another mattress out to our home only to have the exact same problem as before where this new mattress had the same odor. Haverty's would not take the mattress back. I could not sleep on my own... Read more

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