2.5
  • location1 votes
  • delivery was as promised1 votes
  • showroom1 votes
  • Where furniture was made1 votes
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  • Dec 14
  • Furniture and Decor
  • Brentwood, Tennessee
  • Counter
  • 91
  • REVIEW RATING 4/5

I purchased a counter he from your clearances room . I was so excited, I purchased 4 Maren counter Height stool from your show room. However my table from was perfect it had a few small chips on the side, and a little small chip on one leg. It wasn't too notable. My sales lady was excellent, I paid for it as is.When my husband came to pick it up, there was a big deep cut into a smile on top of... Read more

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  • Dec 05
  • Furniture and Decor
  • Bonita Springs, Florida
  • Furniture
  • 101
  • REVIEW RATING 5/5

Was supposed to have 3 pieces of furniture delivered 11/28. They said would have to wait until Decemmber 1. Delivered 1 of 3 pieces. Said they would deliver on December 4 from 4:15 -6:15. I immediately called and said that would not work as gate will not allow delivery after 5:00, They came anyway at 6:40 and were turned away. Multiple calls and time later they said they would deliver 12/6... Read more

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  • Nov 28
  • Furniture and Decor
  • Albany, Georgia
  • Furniture
  • 196
  • REVIEW RATING 4/5

My mother lives in a small sw GA town, 45-60 miles from their Tallahassee FL store. I sent an e mail to customer service to see if they would deliver. Before I take the time to drive down to pick her up and then to this store, I wanted to know. They sent me an email back requesting her zip code, surely they could have found this out. To top this off the email requesting the zip code stated do not... Read more

Was this review helpful? 1 1

  • Nov 09
  • Furniture and Decor
  • Leather Couch
  • 482
  • REVIEW RATING 5/5

Purchased $2600.00 cream colored leather sectional couch 9/2012. Minimal use until permanent move to Florida in June this year. A gray spot appeared in September. Leather is peeling. Haverty's response, couch is 2 years old, nothing they will do. Leather pros stated the made in China couch was not tanned correctly, thus the peeling. Advise: get a swatch of the leather you buy from them, so... Read more

Was this review helpful? 2 4

  • Nov 08
  • Furniture and Decor
  • Irmo, South Carolina
  • Tv Ads
  • 164
  • REVIEW RATING 4/5

You really need to take the idiotic chair designing woman off your ads. It is insulting to professional interior designers. I turn the ad off as soon as I see it coming on the TV. This is the most insulting marketing found on today's TV. Hire some professional, intelligent, classy, well dressed and well spoken people for your ads. I would guess that Haverty's sales have decreased since the... Read more

Was this review helpful? 0 1

  • Nov 05
  • Furniture and Decor
  • Furniture
  • 276
  • REVIEW RATING 4/5

One time I thought Havertys was an upscale furniture store, but with new ads featuring this simpleton woman seems you are wanting to cater to the uninformed. Sad you as a one time fine store have gone this direction. I as well as everyone I have spoken with find ad so objectiful will turn ad completely off and as sad as it is , have decided your store is no longer where I want to do business. If... Read more

Was this review helpful? 2 1

Have not had an experience, am looking for furniture for a new home. Would not buy from you due to those *** commercials with that couple you use, you need to change your advertising. Add comment

I've never purchased anything from havertys and never will. They have the dumbest commericals on TV I have ever seen. This insults a persons intelligence. Fire your advertising company. They make you look like fools. Add comment

  • Oct 17
  • Furniture and Decor
  • Sectional Replacement
  • 451
  • REVIEW RATING 5/5
Havertys Furniture - Horrible Customer Service
1 of 4

I purchased a sectional. I had someone come out and take a look at the springs because they didn't look right. Indeed - it was not put together right. Haverty's opted to repair instead of replace (even though this was all on them). They said it would be one week. During this time I had nothing to sit on and they really didn't care. They informed me that they had the option to repair or... Read more

Was this review helpful? 5 1

  • Oct 11
  • Furniture and Decor
  • Williamsburg, Virginia
  • Poor Quality Furniture
  • 336
  • REVIEW RATING 5/5

My husband and I ordered two of the hemp colored Parker chairs and a sofa from havertys totally more than $2500. The first delivery the legs of the sofa were forgotten and 1 of the two chairs had a gap in the fabric in the left corner on the back of the chair. The second delivery the couch was complete and again the replacement Parker chair had the exact same gap in the fabric which you can see... Read more

Was this review helpful? 3 0

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