2.0
  • Sales Staff3 votes
  • Location2 votes
  • Their delivery was as promised2 votes
  • Entire experience3 votes
  • Where furniture was made2 votes
  • Quality and service2 votes
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  • 8 hours ago
  • Furniture and Decor
  • Winter Garden, Florida
  • 1
  • 1
  • 7

As a current employee of Havertys salespeople are told to push the Guardsman protection on everything including all our furniture and mattress sales. Consumers don't realize that salespeople are easily let go ( FIRED) if they cannot meet their $40,000 to $45,000 sales quota each month of Delivered Furniture. Yes folks, DELIVERED FURNITURE or the salesperson does not get paid any Commission and is... Read more

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  • 1 day ago
  • Furniture and Decor
  • Ozark, Missouri
  • Loveseat
  • 10
  • REVIEW RATING 4/5

We bought the leather recliner couch and love seat. My wife and I only used the love seat. Within 2+ years the color had faded where we set and came apart at the seams. So we put a blanket over the love seat, to hide the discoloration, and started to use the couch for the first time. Within 6 months the couch is tearing at the seams in two different places one of which is about an 8" tear. ... Read more

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See the havertys lawsuit video on YouTube they ticked off the wrong lawyers Add comment

Words cannot describe the dissapointment of this sofa that was purchased at the Montgomery Alabama store. When my disabled butt falls through, I will sue. Add comment

I was convinced to purchase a custom made sofa that somebody else refused. Not even one and a half years later this sofa is sagging. You know that the sales *** made a fine commishion for selling an unwanted product. (If not go buy a car you will see how they push what is "good for them" not you. Add comment

North Point. not greeted at door. Had several sales rep walk pass me. Not even asking have i been helped. All white people were help. i had to ask the manager why wasnt i helped. He is also black. Smh. Andbi have an acct with havertys. Add comment

  • Feb 17
  • Furniture and Decor
  • Boca Raton, Florida
  • Single Bedroom Furniture
  • 90
  • REVIEW RATING 4/5

I purchased more than $5k for a single bedroom furniture. The sales rep assured me that upon delivery the team would move the existing bedroom furniture (also purchased at Havertys) to another room. The delivery team arrived and said that they didn't schedule enough time to move the existing furniture (although it specifically was stated on the invoice). After speaking with the manager and... Read more

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  • Feb 04
  • Furniture and Decor
  • Return Policy
  • 126
  • REVIEW RATING 4/5

told by store rep that we had 30 days to return - not true - they say the return policy is 3 days - would not consider buying anything from them in the future. They need to get their people on the same page. How can you determine if a chair is satisfactory in 3 days - chair is inferior to the one in the store - well I have to write 100 words or this doesn't get submitted - ridiculous - Mary had... Read more

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  • Feb 03
  • Furniture and Decor
  • Brandon, Florida
  • Reclining Couch
  • 126
  • REVIEW RATING 5/5

Purchased an electric reclining couch and manual recline love seat in September 2014. Delivery men pinched the electric cord in the metal mechanism causing the wire to short after 1 week of use. Called immediately to request repair. Part "had to be ordered", which took over 2 months. Now after Haverty's canceling 2 consecutive appointments, the part was located in the wrong place and evidently a... Read more

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  • Feb 02
  • Furniture and Decor
  • Cumming, Georgia
  • Furniture Moving
  • 134
  • REVIEW RATING 4/5

I purchased more than $5k for a single bedroom furniture. The sales rep assured me that upon delivery the team would move the existing bedroom furniture (also purchased at Havertys) to another room. The delivery team arrived and said that they didn't schedule enough time to move the existing furniture (although it specifically was stated on the invoice). After speaking with the manager and... Read more

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