2.5
  • Sales Staff2 votes
  • location1 votes
  • delivery was as promised1 votes
  • Quality and service1 votes
  • Entire experience1 votes
  • Where furniture was made1 votes
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  • 2 days ago
  • Furniture and Decor
  • Lawrenceville, Georgia
  • Leather Couch
  • 25
  • REVIEW RATING 4/5

I purchased a leatter couches in Havertys on Snellville two years a go, now one of my coaches is start reap from the stiches and i can tell is not leather so, I call the furniture store and they said they can do anything about it because the sales person is no longer anymore and that store they transfer me to the customer service and the Customer Service said they cannot do anything about it, I'm... Read more

Was this review helpful? 0 0

  • Jan 20
  • Furniture and Decor
  • Duluth, Georgia
  • Sofa
  • 89
  • REVIEW RATING 4/5

Many stores in search of a sofa- my father found one for my mom as a Christmas gift at the location in Duluth,GA. They are both elderly and the one request he made was "take the old one when you bring the new one" Not a problem according to the salesman. Delivery got delayed until AFTER Christmas despite paying for the sofa In full at the time of purchase. Finally January 19, the delivery... Read more

Was this review helpful? 3 0

  • Jan 17
  • Furniture and Decor
  • Apopka, Florida
  • Sofa
  • 1
  • 1
  • 91
  • REVIEW RATING 4/5

I purchase a sofa, the first one was bad quality the company tried to fix it but it did not work out they told me to re-select an other sofa. I did the second one is even worse, I don't understand how they say high quality furniture, the last sofa that I received its ready to be thrown out very uncomfortable the cushions are sinking in. I feel I lost my money. I do not recommend Havertys.... Read more

Was this review helpful? 2 1

  • Jan 05
  • Furniture and Decor
  • North Charleston, South Carolina
  • Sofa
  • 124
  • REVIEW RATING 4/5

Bought a stylish "comfy looking" sofa for a decent price and come to find out within months that the cushions have springs in them. Most uncomfortable unless you like springs digging into your ***! I could understand putting springs in a cushion to provide support and help wear on integrity of cushions but it has about a 1/2 inch of upholstery covering the springs with little to no padding to... Read more

Was this review helpful? 1 1

  • Jan 03
  • Furniture and Decor
  • Fayetteville, Georgia
  • Guardsman Gold Plan
  • 270
  • REVIEW RATING 5/5

In March of 2011 I purchased a leather sofa and two leather recliners from Haverty's in Fayetteville, GA. At that time I purchased the Guardsman protection plan. I was told by my salesperson (Margaret) that it covered accidental rips, tears, stains and it even said on the flyer that it covers "when life happens". My salesperson wrote on this flyer "accidental" and she stressed if I ever had to... Read more

Was this review helpful? 3 0

  • Dec 26, 2014
  • Furniture and Decor
  • Commercials
  • 201
  • REVIEW RATING 4/5

The commercial is meant to be comical and it is. It's not meant to be offensive to a certain industry. It's simply a statement that at Haverty's you can "customize" to a certain extent of course, with colors or patterns. Interior Designers are great and if you can afford one, I'd say go for it! If not, then I'd say go into your local Haverty's store like I did, talk to a sales rep about what you... Read more

Was this review helpful? 0 1

  • Dec 26, 2014
  • Furniture and Decor
  • Auburn, Georgia
  • Rug
  • 124
  • REVIEW RATING 4/5

Purchased a rug (Monaco Sandstone) for a Xmas gift. Unrolled it and used it once for our family gift opening. Three people immediately had strong allergic reactions. At the end of the night we rolled the rug up and spent 3 hours cleaning to rid the fibers from the house. Called Haverty's "service" and after 20 minutes on the phone was told that the rug had no returns after 3 days (was internet... Read more

Was this review helpful? 0 0

  • Dec 14, 2014
  • Furniture and Decor
  • Brentwood, Tennessee
  • Counter
  • 290
  • REVIEW RATING 5/5

I purchased a counter he from your clearances room . I was so excited, I purchased 4 Maren counter Height stool from your show room. However my table from was perfect it had a few small chips on the side, and a little small chip on one leg. It wasn't too notable. My sales lady was excellent, I paid for it as is.When my husband came to pick it up, there was a big deep cut into a smile on top of... Read more

Was this review helpful? 0 0

  • Dec 05, 2014
  • Furniture and Decor
  • Bonita Springs, Florida
  • Furniture
  • 213
  • REVIEW RATING 5/5

Was supposed to have 3 pieces of furniture delivered 11/28. They said would have to wait until Decemmber 1. Delivered 1 of 3 pieces. Said they would deliver on December 4 from 4:15 -6:15. I immediately called and said that would not work as gate will not allow delivery after 5:00, They came anyway at 6:40 and were turned away. Multiple calls and time later they said they would deliver 12/6... Read more

Was this review helpful? 3 0

  • Nov 28, 2014
  • Furniture and Decor
  • Albany, Georgia
  • Furniture
  • 290
  • REVIEW RATING 4/5

My mother lives in a small sw GA town, 45-60 miles from their Tallahassee FL store. I sent an e mail to customer service to see if they would deliver. Before I take the time to drive down to pick her up and then to this store, I wanted to know. They sent me an email back requesting her zip code, surely they could have found this out. To top this off the email requesting the zip code stated do not... Read more

Was this review helpful? 1 1

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