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Havertys Furniture

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147 complaints

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Havertys Furniture Companies, Inc. is a furniture company. The company specializes in developing, design and manufacturing of a vast array of furniture for bedroom, living room, dining room, media room and home office. Havertys Furniture's website and catalogs include a huge selection of bedroom furniture, kitchen furniture, sleepers, mattresses, rugs, sofas, sectionals, ottomans, mirrors, arm chairs, chairs, loveseats, recliners, cocktail tables, end tables, and so much more pieces of furniture and related accent pieces.

Havertys Furniture operates more than a hundred of locations in different U.S. states. The company offers various gift cards and certificate cards.
Please try to contact Havertys Furniture Customer Service directly prior to posting any complaints on this site.

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Havertys Furniture Complaints & Reviews

Havertys Furniture Reviews

Anonymous
Havertys Furniture - Buyer beware
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

Bought a 1/2 round sectional that was very orginal and found nothing like it at any other furinture store. I over paid for the product but conviced myself it was worth it because...

#310814
Apr 09, 2012
329

Anonymous
Havertys Furniture - Havertys - Take your $$$ and shop somewhere else.
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

Havertys will tell you anything to make a sale; 4 months ago we purchased an $800 coffee table and the laquer is already coming off the top. When Havertys was contacted regarding m...

#309947
Apr 04, 2012
306

Anonymous
Havertys Furniture - Delivery date of cash paid furniture
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

Furniture which I paid by debit card was suppose to be delivered by mid March. It is going to be delivered April 4th and incomplete and only 3 pieces. The response by Havertys i...

#309908
Apr 04, 2012
196

Anonymous
Havertys Furniture - Poor service at Haverty's
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

In Feb., 2008, I purchased a Sealy Crescent estate ultra plush Latex mattress for the price of 2199.00 plus tax. It is supposed to have a 10 yr. warranty, After 4 yrs., it is saggi...

#303472
Mar 09, 2012
317

Anonymous
Havertys Furniture - They are the worst
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

We bought a bedroom suit at Havertys and we knew that our sales person was several bricks short of a full load when she approached us. Upon delivery of the bed and night stand we ...

#300861
Feb 28, 2012
608

Anonymous
Havertys Furniture - Haverty serta mattress
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

I bought serta mattress for around $1000 along with my bedroom furniture from Havertys, got delivered yesterday, called up today to exchange the mattress. For "EXCHANGING" the mat...

#299523
Feb 23, 2012
496

DeeLynn
Havertys Furniture - Havertys will let you Have poor service
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

I bought a considerable amount of furniture from Haverty's . Once it's in your home... you can forget service. We have even toyed with the idea of suing to get our Guardme...

#297641
Feb 16, 2012
584

Anonymous
Havertys Furniture - Haverty Furniture
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

I bought furniture worth several thousand dollars from this company. The billing was wrong, it took them three months to fix it. The customer service was rude, and disrespectful. I...

#292466
Jan 27, 2012
580

Attybran...
Havertys Furniture - Haverty's Customer Service is awful! Furniture is cheaply made and poorly put together!
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

Purchased a dining room set, a china cabinet, bedroom set for child, and entertainment center from Haverty's in Brandon Fl. Dining room set arrive with 4 damaged chairs, all ch...

#284512
Dec 28, 2011
928

Vernad
Havertys Furniture - I purchased a Guardsman Protection Plan from Havertys and it's all a scam to make money.
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

We purchased an expensive leather chair from Havertys Furniture Store and upon delivery it fell off of the truck and the leather bruised on the arm of the chair. Well, we also pur...

#284228
Dec 27, 2011
1144

Myark47
Havertys Furniture - They don't have parts for their own products!?
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

We bought an executive chair for our office a little under 2 years ago from Haverty's for almost $900. One of the casters just broke off, so I called the store, which had me call ...

#279892
Dec 07, 2011
737

Anonymous
Havertys Furniture - They don't have parts for their own products!?
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

We bought an executive chair for our office a little under 2 years ago. One of the casters just broke off, so I called the store, which had me call their customer service. Accord...

#279890
Dec 07, 2011
540

Mirandaf...
Havertys Furniture - Stay away from Haverty's!
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

I think I could testify in court that Haverty's brought me defective furniture with mold on it. I bought 3 sofas and 2 loveseats from Haverty's. They all had a peculiar s...

#278713
Dec 01, 2011
1005

Nufane
Havertys Furniture - Haverty's Furniture: Terrible service, and low quality. Why bother?
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

We ordered a couch from Haverty's about two years ago and were told it would take 2 weeks for delivery. It took 6 weeks. During the additional 4 weeks, nobody from the store tr...

#278029
Nov 29, 2011
775

Anonymous
Havertys Furniture - HAVERTYS= B'HAM, ALA
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

BOUGHT FURNITURE AT HAVERTYS IN B'HAM ALA- SALESMAN WAS VERY PLEASANT, ACCOMMODATINGAS ANYONE I HAVE DEALT WITH- DELIVERY WAS GREAT- ON TIME & SET UP VERY NEATLY- I HAVE

#277713
Nov 28, 2011
735

Yorkie g...
Havertys Furniture in Fort Myers Fl. unfair on mattress warrenty
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

Bought a Serta king sized mattress from Havertys in Fort Myers Fl. in Oct of 2010. Have only slept on it for approx. 6 months and has a hump in the middle. Indented on sides that a...

#272897
Nov 04, 2011
701

Anonymous
Havertys Furniture - Haverty's Quality Poor and No Support
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

We have a Haverty's 4 piece bedroom set. The paint on the tops of the chest and 2 nightstands cracked and chipped. They would not even talk to us about it.The cra...

#272815
Nov 04, 2011
717

Techfan11
Havertys Furniture - ARE YOU KIDDING ME
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

OK WE ORDERED A BED ONLINE FROM HAVERTYS AFTER THE TRUCK WAS 90 MINUTES LATE THEY DRIVER INFORMED US WE HAVE THE WRONG HARDWARE TO PUT YOUR BED TOGETRHER AFTER WE CALLED THE "CUST...

#272630
Nov 03, 2011
738

Anonymous
Havertys Furniture - Do not order online!
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

Absolutely terrible customer service and no follow-up. I ordered 3 nice pieces of fruniture 2 months ago and it was supposed to be delivered today. Not one phone call or email from...

#268337
Oct 15, 2011
532

Spikerp
Havertys Furniture - Military families discriminated at Haverty's
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

Warning: All military families need to stay far away from Havertys because they do not support our troops nor their families. I have never felt so discriminated against as they m...

#267298
Oct 11, 2011
1134

Svinakollu
Havertys Furniture - Worst experience with Havertys service
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

This is the worst service I ever had in my life, including all products, not only sofas. The Sales people at Havertys are not only unhelpful, but deceiving and rude. They se...

#267010
Oct 09, 2011
796

Anonymous
Havertys Furniture Mobile,Al Employee of the month
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

It is our job to lie til you buy. You are not alone. You are just one of our many valued customers. We do our best to put on a good front for you. Just like our furniture it look ...

#266439
Oct 06, 2011
1011

Anonymous
Havertys Furniture Mobile,Al
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

My experience have been one of shock and disappointment. I have come to the conclusion that top of the line Clairmont collection, is a nice array of junk! It really looks great, b...

#266260
Oct 05, 2011
743

Anonymous
Havertys Furniture - FORMER EMPLOYEE TELLS ALL!!! AIRPORT BLVD MOBILE,AL
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

I WAS THERE WORKING AS A DELIVERY DRIVER ON AIRPORT BLVD WHEN I REALIZED WE WERE DECIEVING PEOPLE EVERYDAY. I STARTED TO FEEL SOME TYPE OF WAY ABOUT MYSELF. JUST LIKE ALOT OF PEOP...

#266208
Oct 05, 2011
1585

Anonymous
Havertys Furniture - Rita Worthington
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

A friend of mine purchased a lift chair with Warranty. The chair has broken down and is in poor shape. With warranty and chair was over $1000.00. They are on a limited income and t...

#266024
Oct 04, 2011
1318

Shawnbou...
Havertys Furniture - Dont stand behind their product
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

Bought a mattress set about 2yrs ago and its awful it sags on one side where you actually can roll off the bed..called them and they say theres nothing wrong...even when the tech s...

#265944
Oct 04, 2011
532

Anonymous
Havertys Furniture - Haverty's
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

Spent WAY to much on a coffee table and side tables only to find that the wood laminate nicked and scratch by barely touching it. My husband and I don't have childern - but if...

#264770
Sep 28, 2011
663

Arsene
Havertys Furniture - Worthless Warranty
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

We purchased a leather sectional from Haverty’s about a year ago, at which time they offered us a 5-year protection plan, which was supposed to cover the furniture in case it get...

#262688
Sep 18, 2011
1188

Anonymous
Havertys Furniture - Haverty's has outrageous delivery fees.
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

We recently purchased a stock item sectional sofa at Haverty's, Hilton Head, SC. It was not until after we paid for the item in full and returned to our home in NY that we too...

#260376
Sep 07, 2011
1256

Hbaltz
Havertys Furniture - Havertys sold furniture that we had already paid for.
5.0 780 Johnson Ferry Road, NE Suite 800 AtlantaGeorgia30342 1-888-HAVERTY http://www.havertys.com/ContactUsCmd?langId=-1&storeId=10001&catalogId=10051

Paid for furniture and was to be held in warehouse until we were ready to pick up. Called today to get delivery date set up only to be told they had sold our item we had paid for. ...

#260243
Sep 06, 2011
847
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