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Havertys Furniture

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138 complaints

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Havertys Furniture Companies, Inc. is a furniture company. The company specializes in developing, design and manufacturing of a vast array of furniture for bedroom, living room, dining room, media room and home office. Havertys Furniture's website and catalogs include a huge selection of bedroom furniture, kitchen furniture, sleepers, mattresses, rugs, sofas, sectionals, ottomans, mirrors, arm chairs, chairs, loveseats, recliners, cocktail tables, end tables, and so much more pieces of furniture and related accent pieces.

Havertys Furniture operates more than a hundred of locations in different U.S. states. The company offers various gift cards and certificate cards. Please try to contact Havertys Furniture Customer Service directly prior to posting any complaints on this site.

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Havertys Furniture Complaints & Reviews

Havertys Furniture Reviews

Anonymous
Havertys Furniture - Haverty Furniture

I bought furniture worth several thousand dollars from this company. The billing was wrong, it took them three months to fix it. The customer service was rude, and disrespectful. I...

#292466
Jan 27, 2012
8

Attybran...
Havertys Furniture - Haverty's Customer Service is awful! Furniture is cheaply made and poorly put together!

Purchased a dining room set, a china cabinet, bedroom set for child, and entertainment center from Haverty's in Brandon Fl. Dining room set arrive with 4 damaged chairs, all ch...

#284512
Dec 28, 2011
267

Vernad
Havertys Furniture - I purchased a Guardsman Protection Plan from Havertys and it's all a scam to make money.

We purchased an expensive leather chair from Havertys Furniture Store and upon delivery it fell off of the truck and the leather bruised on the arm of the chair. Well, we also pur...

#284228
Dec 27, 2011
353

Myark47
Havertys Furniture - They don't have parts for their own products!?

We bought an executive chair for our office a little under 2 years ago from Haverty's for almost $900. One of the casters just broke off, so I called the store, which had me call ...

#279892
Dec 07, 2011
267

Anonymous
Havertys Furniture - They don't have parts for their own products!?

We bought an executive chair for our office a little under 2 years ago. One of the casters just broke off, so I called the store, which had me call their customer service. Accord...

#279890
Dec 07, 2011
184

Mirandaf...
Havertys Furniture - Stay away from Haverty's!

I think I could testify in court that Haverty's brought me defective furniture with mold on it. I bought 3 sofas and 2 loveseats from Haverty's. They all had a peculiar s...

#278713
Dec 01, 2011
455

Nufane
Havertys Furniture - Haverty's Furniture: Terrible service, and low quality. Why bother?

We ordered a couch from Haverty's about two years ago and were told it would take 2 weeks for delivery. It took 6 weeks. During the additional 4 weeks, nobody from the store tr...

#278029
Nov 29, 2011
299

Anonymous
Havertys Furniture - HAVERTYS= B'HAM, ALA

BOUGHT FURNITURE AT HAVERTYS IN B'HAM ALA- SALESMAN WAS VERY PLEASANT, ACCOMMODATINGAS ANYONE I HAVE DEALT WITH- DELIVERY WAS GREAT- ON TIME & SET UP VERY NEATLY- I HAVE

#277713
Nov 28, 2011
301

Yorkie g...
Havertys Furniture in Fort Myers Fl. unfair on mattress warrenty

Bought a Serta king sized mattress from Havertys in Fort Myers Fl. in Oct of 2010. Have only slept on it for approx. 6 months and has a hump in the middle. Indented on sides that a...

#272897
Nov 04, 2011
325

Anonymous
Havertys Furniture - Haverty's Quality Poor and No Support

We have a Haverty's 4 piece bedroom set. The paint on the tops of the chest and 2 nightstands cracked and chipped. They would not even talk to us about it.The cra...

#272815
Nov 04, 2011
354

Techfan11
Havertys Furniture - ARE YOU KIDDING ME

OK WE ORDERED A BED ONLINE FROM HAVERTYS AFTER THE TRUCK WAS 90 MINUTES LATE THEY DRIVER INFORMED US WE HAVE THE WRONG HARDWARE TO PUT YOUR BED TOGETRHER AFTER WE CALLED THE "CUST...

#272630
Nov 03, 2011
367

Anonymous
Havertys Furniture - Do not order online!

Absolutely terrible customer service and no follow-up. I ordered 3 nice pieces of fruniture 2 months ago and it was supposed to be delivered today. Not one phone call or email from...

#268337
Oct 15, 2011
248

Spikerp
Havertys Furniture - Military families discriminated at Haverty's

Warning: All military families need to stay far away from Havertys because they do not support our troops nor their families. I have never felt so discriminated against as they m...

#267298
Oct 11, 2011
673

Svinakollu
Havertys Furniture - Worst experience with Havertys service

This is the worst service I ever had in my life, including all products, not only sofas. The Sales people at Havertys are not only unhelpful, but deceiving and rude. They se...

#267010
Oct 09, 2011
456

Anonymous
Havertys Furniture Mobile,Al Employee of the month

It is our job to lie til you buy. You are not alone. You are just one of our many valued customers. We do our best to put on a good front for you. Just like our furniture it look ...

#266439
Oct 06, 2011
596

Anonymous
Havertys Furniture Mobile,Al

My experience have been one of shock and disappointment. I have come to the conclusion that top of the line Clairmont collection, is a nice array of junk! It really looks great, b...

#266260
Oct 05, 2011
390

Anonymous
Havertys Furniture - FORMER EMPLOYEE TELLS ALL!!! AIRPORT BLVD MOBILE,AL

I WAS THERE WORKING AS A DELIVERY DRIVER ON AIRPORT BLVD WHEN I REALIZED WE WERE DECIEVING PEOPLE EVERYDAY. I STARTED TO FEEL SOME TYPE OF WAY ABOUT MYSELF. JUST LIKE ALOT OF PEOP...

#266208
Oct 05, 2011
970

Anonymous
Havertys Furniture - Rita Worthington

A friend of mine purchased a lift chair with Warranty. The chair has broken down and is in poor shape. With warranty and chair was over $1000.00. They are on a limited income and t...

#266024
Oct 04, 2011
791

Shawnbou...
Havertys Furniture - Dont stand behind their product

Bought a mattress set about 2yrs ago and its awful it sags on one side where you actually can roll off the bed..called them and they say theres nothing wrong...even when the tech s...

#265944
Oct 04, 2011
284

Anonymous
Havertys Furniture - Haverty's

Spent WAY to much on a coffee table and side tables only to find that the wood laminate nicked and scratch by barely touching it. My husband and I don't have childern - but if...

#264770
Sep 28, 2011
363

Arsene
Havertys Furniture - Worthless Warranty

We purchased a leather sectional from Haverty’s about a year ago, at which time they offered us a 5-year protection plan, which was supposed to cover the furniture in case it get...

#262688
Sep 18, 2011
713

Anonymous
Havertys Furniture - Haverty's has outrageous delivery fees.

We recently purchased a stock item sectional sofa at Haverty's, Hilton Head, SC. It was not until after we paid for the item in full and returned to our home in NY that we too...

#260376
Sep 07, 2011
819

Hbaltz
Havertys Furniture - Havertys sold furniture that we had already paid for.

Paid for furniture and was to be held in warehouse until we were ready to pick up. Called today to get delivery date set up only to be told they had sold our item we had paid for. ...

#260243
Sep 06, 2011
508

Anonymous
Havertys Furniture - Poor customer service!

Two years ago my husband and I bought a higher end Sealy Posturepedic pillow top mattress and box spring set from Haverty's Furniture (Hoover, AL). We also bought a wrought iron be...

#259868
Sep 04, 2011
501

Pamster
Havertys Furniture - Do not get furniture insurance

The furniture insurance has all kinds of hidden requirements. They are not part of Havertys. The sales woman neglected to tell me all this. So when my glass broke in my coffee tabl...

#259648
Sep 03, 2011
497

Foodndes...
Havertys Furniture - Haverty's - Delays and horrible Customer Service

We were excited about our new sofa with a full house remodel. We were told 4-6 weeks and had the renos planned around it. The shipment was delayed with no notice and it's been o...

#258680
Aug 30, 2011
500

Kikij1
Havertys Furniture - Havertys! Sorry As Sh**t Nikki Spears Havertys Customer Service

Do not waist your times with this Customer Service Rep Nikki Spears. Emails her customers very unprofessional. You spend thousands of dollars and they treat you like trash over the...

#258595
Aug 29, 2011
496

Anonymous
Havertys Furniture - Paid for Furniture in Full Ordered 3 Months Ago

Do not purchase your furniture from Haverty's. We were required to pay the total amount in full. Three months later they have our money and we do not have what we paid for. ...

#257241
Aug 23, 2011
499

TG Hunter
Havertys Furniture - Haverty's Sealy Embody Perspective mattress not worth price.

Bought very expensive Sealy Embody Perspective mattress in August 2010, over $3000. Haverty's Rep Dan sold it as if when anything goes wrong is under warranty. Eight months we...

#255626
Aug 15, 2011
597

Anonymous
Havertys Furniture - Haverty's or gaurdsman doesn't want to fix a problem.

Bought a 1,000 dollar sofa. In a year and a half the color has come off the seats and the part you pull to recline the chair broke. Haverty's will not do anything because it...

#252142
Jul 29, 2011
696
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Furniture is large movable equipment, such as tables and chairs, used to make a house, office, or other space suitable for living or working. A figurative meaning of this word is a person's habitual attitude, outlook, and way of thinking. A lot of us have tried in vain to choose a right furniture store to upgrade the house or apartment. You can go and survey which furniture stores and manufacturers of furniture are popular among your friends and neighbors. You can check all the advertisements for the past years and define which furniture companies are delivering the highest quality of furniture and services. But the wisest choice would be to make a small research about furniture on the Internet. There you can find a lot of useful information on furniture stores, manufacturers, companies, etc. The furniture is different for different rooms in a house, or different places. Furniture is needed almost everywhere.

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